EasyPC.com.ph warrants all of our products to be in good working condition and free from defects in material and workmanship for a period of thirty (30) days for OEM packages, and for thirty (30) days for RETAIL packages, from the original invoice date unless stated otherwise on the product page or by the manufacturer's own warranty policy.
After that period, items are often covered by a manufacturer's warranty, but will vary depending on the product in question. Please refer to the manufacturer's web site for details.
ALL OEM CPU/processor products are warranted for seven (7) days from the original invoice date, unless the CPU is purchased as part of a computer system. EasyPC.com.ph provides Laptops and Notebooks warranty against manufacturer's defect for 14 days from original invoice date. Original packaging, accessories, cables, free gifts (if applicable), unopened software and manuals must be present and is subject to inspection before warranty approval. Laptop and notebook with tampered serial numbers or UPC code will be denied warranty service or exchange. All laptops and notebooks are covered by manufacturer's warranty unless otherwise noted, after 14 days, please contact the manufacturer for warranty services.
If your product is not functioning properly upon arrival (DOA items), please send a message (but not later than 30 days from purchase for DOA items, and 14 days for laptops and notebooks) to our Technical Support for troubleshooting or request an RMA through our stores. In most instances, our representatives can assist you in diagnosing and resolving your product problems. In the case of a defective product, EasyPC.com.ph will replace the product with an exchange of the same item, subject to in-stock availability.
When you purchase any product from EasyPC.com.ph, you are entitled to its manufacturer's warranty against defective merchandise. Most of our major manufacturers' policies require that you contact them directly for assistance regarding their products. These manufacturers will repair, return or replace them in accordance with their own policies. Please contact the respective manufacturer for additional details.
Physical damage to any product will void the product's warranty. Modifying a product in a permanent way is considered physical damage. EasyPC.com.ph cannot honor warranty for CPU's that have bent pins, cracked or chipped cores, burnt or otherwise sustained any other type of physical damage. Physical damage voids any warranty previously implied for any product.
EasyPC.com.ph makes no other warranty, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or conformity to any representation or description, with respect to this computer other than as set forth below. EasyPC.com.ph makes no warranty or representation, either express or implied, with respect to any other manufacturer’s product or documentation, its quality, performance, merchantability, fitness for a particular purpose, or conformity to any representation or description.
Please see our complete Warranty Policies for more information. Please click here to see more information on our EasyFix Warranty Policies.